MANAGING OPERATIONAL RISK
This unique and timely guide will enable you to establish an effective strategy for protecting against and managing operational risk. The first section of the book identifies 12 factors which characterise operational risk. It examines operational risk in the contexts of merchant, corporate, investment and private banking and the insurance industry. The second demonstrates how operational risk can be managed and controlled and examines cases of operational failure, including Credit Lyonnais and NatWest Markets. .
The third identifies legal risk including cross-border conflicts of law, compliance and taxation issues and environmental factors. The final section assesses the risk in payments and settlements including dematerialisation, the role of IT solutions, handling intraday exposure and delivery vs payment issues